Updated 18 Jul 2018

Mamas & Papas5Mamas & Papas CEO Jason Greenwood (no image)

  1. Mamas & Papas Logo

    “Mamas and Papas Stratford”

    Former Employee – Retail Sales Consultant in Stratford, London, England

    Recommends

    Positive Outlook

    I worked at Mamas & Papas part-time for more than a year

    Pros

    The staff, management and entire atmosphere of the store is great. The store really go out of their way to delivery great customer service and make sure their staff are happy, confident and well trained and prepared/to achieve targets. I would absolutely recommend anyone to join Mamas and Papas as a brand, it’s been a really wonderful experience.

    Cons

    Nothing! I wouldn’t change a thing.

    Advice to Management

    The management team have always been really supportive of me and treated me well, even in moving on to another employer. Don’t change anything!

  2. Mamas & Papas Logo

    “Hmm.”

    Former Employee – Sales Consultant in London, England

    Recommends

    Positive Outlook

    No Opinion of CEO

    I worked at Mamas & Papas part-time for less than a year

    Pros

    Luckily my colleagues were absolutely brilliant, and I was so lucky to work with such nice people.
    Fantastic pay at £9 per hour
    Nice customers (mostly)
    Music playlist has a couple great bangers
    35% discount
    Bonuses are available
    18-21 year olds get the same pay as those over 21

    I really miss the shop on a lot of ways, mostly because of my amazing colleagues (and the pay)..

    Cons

    Northcote Road is an incredibly quiet branch; I spent hours making sure the coat hangers were parallel; drove me insane! You’re not allowed to stand still for even a second…even with nothing to do..had to make up some jobs to keep myself busy.

    Learning all the products is tricky

    Upper management slightly shambolic: sent thick tables and clips to clip on sheeting- which wouldn’t even come close to fitting! The… one I bent to try and fit pinged off like a bullet! Thank God the store was too quiet for any real toddlers to turn up! No one in upper management checked whether the clips could fit round the tables before sending-event was nation-wide. Found other ways to attach plastic sheeting of doom: ever tried to sellotape a plastic tablecloth? Nightmare.

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    Advice to Management

    Ask questions and listen to those who work on the shop floor…we hear what the customers keep coming in and asking for, and we know what they need from us, firsthand!

  3. Join the Mamas & Papas team

  4. Mamas & Papas Logo

    “Great company to work for!”

    Current Employee – Sales Consultant in Birmingham, England

    Recommends

    Positive Outlook

    Approves of CEO

    I have been working at Mamas & Papas part-time for more than a year

    Pros

    Great managers Great team Great customers Decent wage

    Cons

    More ways to get the staff trained

  5. Mamas & Papas Logo

    “Like a school playground”

    Former Employee – Sales Consultant in Stratford, London, England

    Doesn’t Recommend

    Negative Outlook

    No Opinion of CEO

    I worked at Mamas & Papas full-time for more than 3 years

    Pros

    If you live in London, Mamas and Papas can provide a decent hourly rate of pay for its employees which rivals that of other retailers. If you remain at a lower level of ranking it is possible to make friends within the company.

    Cons

    The management do not do any work and treat less senior staff members poorly. Senior staff members are advised not to talk to sales consultants and not to become friendly with them. There is an unhealthy atmosphere which both employees and customers are exposed to.

    Advice to Management

    Management need to understand that there is no hierarchy and that it is not professional to share less senior staff members secrets amongst one another. Staff memebers should be treated fairly regardless of how ‘pally’ they are with management. It’s clear that if you are not in their little group that they will try and push you out eventually. You can only make career progression here if you agree to abandon any… morality you had.

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  6. Mamas & Papas Logo

    “Loved every second”

    Sales Consultant in Swansea, Wales

    I worked at Mamas & Papas

    Pros

    Amazing team within store, like a family, enjoyable to be able to build rapport and relationships with customers, best job I’ve ever had, also sell some of the best brands.

    Cons

    Closing a lot of stores

Found 5 reviews